sending text to my cell phone using @tmomail.net no longer working?

jsacks wrote:

dotskip wrote:

My emails go to text but says download, but doe Not download.  If I add a picture to the email to text it goes through no problem with the picture and the text ?????.

Great find!  It also works for me with a picture, go figure!

Same here.   It’s cool that it works, but doesn’t help with my sich.

@BBiggi i don't use it. But here is a thread talking about how to use it. Maybe the T-Mobile service is backed up?

I hope this helps. 

Interesting - I just sent myself a text using the (my cell #)@tmomail.net address and it worked fine. Are you adding a "1" in front of your number? 

I verified I can receive mails when sent with GMail.  But not Yahoo, or my company's mail.  

I have a ticket open about this, and I will contact T and let them know about what you found.

skier522 wrote:

Looking at this more it would seem T-Mobiles email to sms server(s) have no IP information associated with the DNS record, so no way for mail servers to send to them. If it was working from some email clients that's because the DNS info probably hasn't yet aged out of their cache, but those clients will eventually stop working as well. 

This is why some clients are still working while others are not. This is basic Internet 101, it's a bit shocking no one at T-Mobile is aware of this issue! 

dig  tmomail.net @ns10.tmobileus.com

; <<>> DiG 9.18.12-0ubuntu0.22.04.2-Ubuntu <<>> tmomail.net @ns10.tmobileus.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60699
;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;tmomail.net.                   IN      A

;; AUTHORITY SECTION:
tmomail.net.            900     IN      SOA     anppol31.gsm1900.org. arintechcontact.t-mobile.com. 2006060883 3600 600 3600000 86400

;; Query time: 204 msec
;; SERVER: 208.54.147.200#53(ns10.tmobileus.com) (UDP)
;; WHEN: Thu Jul 06 11:19:28 EDT 2023
;; MSG SIZE  rcvd: 124

 

 

They closed my previous ticket.  I have new ticket # 74400152 opened about this

Still dealing with this ticket.  Same situation as described above.   I'm told this has been worked on by senior engineers at T-Mo.  Still can't get to the bottom of it.

Our mail server is getting a "Sender_Rejected" message.  Can't speak for Yahoo.

I too am experiencing issues with the email to text.  I use Home Assistant to send notifications about the house to the phone.  Stopped working beginning of July.  I see the sent item in the Gmail Sent folder, no errors. But doesn't make it to the destination.  Interestingly, when I use a different gmail account, it goes through.  But from the other gmail account it does not.  Weird. Gmail to Apple device.

the123 wrote:

They closed my previous ticket.  I have new ticket # 74400152 opened about this

How do you open one?   Or contact anyone at T-Mobile with a clue?

tingfona wrote:

the123 wrote:

They closed my previous ticket.  I have new ticket # 74400152 opened about this

How do you open one?   Or contact anyone at T-Mobile with a clue?

calling in to TMO lands you with tier 1 support.

Facebook/Twitter lands you with tier 2 support.

i recommend the FB/Twitter route.