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Mucklucksky's avatar
Mucklucksky
Transmission Trainee
Hace 2 años

Where is my iPhone 15 Pro Max? - My wife got hers, orded the next day!

Hello T-Mobile and Community!

I have an interesting story.  I ordered my iPhone 15 ProMax - White from T-mobile on Launch Day (9/15/23 @ 10:30 AM) on my Account.  I am still waiting and it says it should be shipped by October 3rd.

My wife ordered the SAME EXACT phone the next day (9/16/23 @ 11:30 PM) on her account.  She did order a regular sized Pro on launch day and then decided she wanted the bigger one, so she reordered the next day.  It initially said November delivery.

She got her phone on drop day (9/22/23), and I have no updates on my phone.  I called T-mobile, and they were like, yeah - no clue, sorry.  Same shipping address and everything.  It is so frustrating that T-mobile and their system would not fulfill orders in the proper sequence.  I am still waiting with no updates and just a "too bad, so sad" from T-mobile.

  • It sounds like she canceled the original order and ordered the max. Didn't say if they both were the same color and storage.

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    Pro and Pro Max are not the same device. The Pro Max is the most sold phone. She would more than likely get hers first due to the popularity of the Pro Max.