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Mucklucksky's avatar
Mucklucksky
Transmission Trainee
Hace 2 años

Where is my iPhone 15 Pro Max? - My wife got hers, orded the next day!

Hello T-Mobile and Community!

I have an interesting story.  I ordered my iPhone 15 ProMax - White from T-mobile on Launch Day (9/15/23 @ 10:30 AM) on my Account.  I am still waiting and it says it should be shipped by October 3rd.

My wife ordered the SAME EXACT phone the next day (9/16/23 @ 11:30 PM) on her account.  She did order a regular sized Pro on launch day and then decided she wanted the bigger one, so she reordered the next day.  It initially said November delivery.

She got her phone on drop day (9/22/23), and I have no updates on my phone.  I called T-mobile, and they were like, yeah - no clue, sorry.  Same shipping address and everything.  It is so frustrating that T-mobile and their system would not fulfill orders in the proper sequence.  I am still waiting with no updates and just a "too bad, so sad" from T-mobile.

  • ALO19 wrote:

    Mine just shipped after a 10/1 order 

    Was it for the white 256 Pro max ?

  • ALO19's avatar
    ALO19
    Newbie Caller
    Mermaidpatti wrote:
    ALO19 wrote:

    Mine just shipped after a 10/1 order 

    Was it for the white 256 Pro max ?

    Nope I always do dark gray. Some colors are more in demand and are backed order thou apple. Apple releases phones to T-Mobile. Therefore Apple will ship your phone to you they're probably only releasing so many in popular colors so the wait will be longer. Glad I'm easy! Gotta match my watch lol