Precio Fijo

As you can see, this company hasn't learned from its past practices. This current price hike is for "us" to pay for their naughty behavior. Maybe the California Attorney General will haul their back into court again. This time he should he should bring criminal charges! Enough of this settling for money.

https://oag.ca.gov/news/press-releases/attorney-general-bonta-announces-1025-million-settlement-against-att-verizon-and

Here’s some information about class action lawsuits:

https://www.classaction.org/learn/how-to-join#:~:text=For%20most%20class%20action%20lawsuits,inbox%20%E2%80%93%20sign%20up%20for%20ClassAction

This is so new that i don't know how to specifically answer how to join this particular lawsuit, but generally, if the court certifies class action status, members of the class are notified and they would automatically be included unless they choose to opt out. I'm guessing, and it's only a guess at this point, that this case will follow suit. I'll post more information as the case moves forward.

How do we join this class action lawsuit against T-Mobile. We have had the exact experiences described in the complaint.

For those asking about a class action lawsuit, it's a done deal. A civil complaint has been filed in U.S. District Court in the District of New Jersey as a result of T-Mobile breaking their promise to never raise the price we pay for those of us covered by their Un-contract and their Price Lock. If you'd like to have a look at the complaint, here's a link:  https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing

Way to destroy your reputation T-more-bull. 

Class Action lawsuit soon...

As a result of my complaint to the FCC, I have learned that my two phone lines will not go up in price -- they are covered by Price Lock, just as I was told when I signed up.  This directly contradicts what I was being told by T-Mobile customer service.

What is not covered by Price Lock is my Apple Watch.  It's on a data rate plan that isn't price locked.  The monthly charge for that has gone up $2.

I have told the FCC to close my complaint.
 

Filing a complaint with the FCC seems to be the only way to get accurate information from T-Mobile.  I suggest that you not rely on T-Mobile customer service.

 

ckimber wrote:

not that this will help but its couple of the Executives

Jon Freier

Presidente del grupo del consumidor

jon.freier@t-mobile.com <jon.freier@t-mobile.com>

 

O

Pedro Montalvo

Sr. Specialist, Executive Response, Team CEO

Direct 425.403.1503 | Pedro.Montalvo@T-Mobile.com

Just as a note … the emails (including jon.freier@t-mobile.com) and in the past neville.ray, john.legere are all handled by a ‘team’ = part of the ‘Executive Response Team’ formerly ‘Office of Executive Management’.

I've spoken with dozens over the past 10 years.  Generally they're useful to get your out of contract/T-Mobile, but that's about it.  Whatever they will tell you over the phone might not be what they give in writing either.

I've never heard of this "Un-contract" plan that I supposedly signed up for in 2017! I signed up for a ONE Unlimited 55+ Plan where they advertised that they could never change the amount of my bill. Only I could if I added extra lines or services. I just received yet another response from T-Mobile with the same nonsense as before. They're requesting the complaint to be closed with the FCC and I am responding with a great big NO!

I am so disgusted.. I have made complaints everywhere and they submit the same old false response .. how can they get away w this ?