Forum Discussion

T_Mobile_gives_'s avatar
T_Mobile_gives_
Newbie Caller
Hace 2 años

Horrible customer service

Reps could care less about customers. Call regarding the BS of only taking debit cards advised it's the new policy. Well T mobile is breached more than a levy in Louisiana so I will not give banking information to them.  23 years with Sprint never an issue, T mobile takes over and all you get is 45 min wait to get a rep, once you do get one, they could care less about you as a customer. What a joke of a company, the rep made my decision clear, will go to another carrier, they may appreciate a customer of 23 years, T mobile sure doesn't 

  • Check out the other carriers autopay requirements. Verizon is the same as Tmobile. Not sure about AT&T.

  • gramps28's avatar
    gramps28
    Router Royalty

    Check out the other carriers autopay requirements. Verizon is the same as Tmobile. Not sure about AT&T.