Forum Discussion
Unknown backend error message!
I am having the Unknown backend error message when trying to make a payment from may 1, 2024. I have use auto-payment for years. The system did not take the payment. I cannot make the payment ...
I have been having the same issue. I've called T-Mobile 2x and both times they have told me they were handling it and first time was 12-24 hours then 48-72 going on over 72 hours going to call again tomorrow and waste two more hours of my time for the problem to stay the same. Zero urgency, zero follow up. visible is looking good right now…they have until tomorrow. I have been a customer for over 15 years….
please folllow up with resolution
