Forum Discussion
Arcadyan TMOG4AR availability
Hi....After calling 4x today (8/14) to reach tech support they've decided that I need a Arcadyan TMOG4AR vs my current gateway. Seems like my current gateway won't work in my area (no 5g signal yet) ...
From the following story, current TMHI customers do not qualify for the new gateway. Maybe in the future?
https://tmo.report/2023/08/leaks-show-t-mobile-will-sell-an-external-home-internet-antenna/
Alkeek wrote:Anyone was able to get this new Arcadyan TMOG4AR new or existing customer.
Not according to the memo sent to TMO teams I do t know if I can link the picture of the memo but I'll try. Here this just came across today. I'm sure since it's initial introduction there is a limited supply to being with, so even new customers are NOT guaranteed the new Arcadyan. Here is the link to the memo if it lets me :
I have even called several local stores and they literally just get sent whatever is in stock ATM so no timeline for when they will be in stores and I don't want to roll the dice and go back to the trash can.. I might just have to add 4x4 mimo to my Sagemcom, I don't want to buy right now seems like the best solution.
