Forum Discussion

MoosaNaeem's avatar
MoosaNaeem
Network Novice
Hace 3 años

Can’t use Certain Apps on Cellular

It's been such a struggle. For no apparent reason I can't use certain apps such as Youtube, Instagram, Snapchat, Twitter, certain websites on Google. Whatsapp takes a few minutes to load messages. This all happens when I'm on cellular. I've tried restarting I did that thing where you #263#. I literally factory reset my phone. Please somebody help me.

  • mobusr's avatar
    mobusr
    Network Novice

    Checked APN Settings too. Everything is same. I'm still on TMO. Just now, changed the Private DNS settings (Settings > Connections > More Connection Settings > Private DNS) from Automático para dns.google now those apps started working fine. Not sure why automático was not working though.

  • mobusr's avatar
    mobusr
    Network Novice

    Having similar issue but my Samsung S10. YouTube, Twitter, Gmail doesn't load anything. Sometimes when I browse in Chrome, few links open and few doesn’t. WhatsApp and few other apps works fine without any issues though. I checked all the settings and everything seems to be OK. I reset all the apps to default. Still did not fix it. Any idea how to fix this. This has been happening for the last 8 months or so. Contacted support on twitter but got no help. See the link below to see what's going on with the chrome, YouTube and Twitter.

    Note: I bought it from Samsung and got unlocked by T-Mobile.

    https://1drv.ms/u/s!ApVRQHiyVvQmi6RVzNGs9mE08c2mRw?e=VcoiNN

  • Someone mentioned in a different forum that using a VPN fixes it. So I downloaded one and now stuff is working. Kind of ridiculous how I have to to use a different app to fix a problem that shouldn't be happening.