Forum Discussion
Coverage - what is the plan for my area?
I've been suffering with very poor T-Mobile/Sprint coverage for years in Byron, MN. The cellspot T-Mobile sent me helps me make calls, get data and send text - using my wifi router to provide the connectivity. However, if I leave my home, my cell phone coverage is very poor. My Verizon work cell phone works great! I've called T-Mobile customer service and have to use my Verizon cell phone to complete the calls! What is the plan to improve coverage in zip code 55920 so I can use my cell service without being connected to my cellspot? I'm so frustrated that I am going to switch to Verizon if there is no plan to improve coverage.
As a note… You would have to file tickets to find out ‘what is the plan’.
In the rural area just north of me, T-Mobile still doesn't know what their plan is .. and that's after 8 years of tickets and a handful of their Office of Executive Management - Executive Response Team calls, along with FCC/CPUC filings. Don't hold your breath.
