Forum Discussion
Customer service is almost as bad as actual phone service
Having switched from Verizon Wireless to T-Mobile about 20 months ago, I have regretted the decision almost from Day 1. I did it for the lower monthly payments, and those have come true. However, t...
syaoran wrote:Customer Care and the service.for me and those on my account has been nothing short of awesome! If you aren't happy with the service or support. You can always switch. No carrier covers 100% and all of the carriers combined don't even come close to covering 100% of the entire United States.
I'm happy for you. My experience has been very different. Your experience does not invalidate mine (or the others on this thread with similar horror stories)!
I a.m. switching. I was in the middle of a phone purchase contract that I had to take care of first.
I don't live in rural North Dakota. I live 6 miles as the crow flies from downtown Portland, OR...a major population center in the Pacific Northwest. I had great service when I had Sprint. I've owned iPhones since the iPhone 5. The only thing that changed was the replacement of Sprint with T-Mobile. Ergo, T-Mobile cuenta_con to be my problem.
