Forum Discussion
Fraud - Returned Gateway In Mint Condition, Now they want $79.00
Returned 5G internet Gateway as speeds got worse over time. Returned in original packaging as instructed and in mint condition. Now they want $79 for saying the unit is damaged. I shipped the unit...
I’d recommend filing a complaint through BBB, state PUC or FCC/FTC
You returned unopened device. It was either
- Damaged from the source
- Damaged from shipping
- Damaged at the RMA center (or claimed).
I recommend for everyone ever sending back for exchange/cancellation to take pictures/video of it running to the point that you seal it with return sticker. Also - keep a copy of tracking,
