Forum Discussion
Home internet plus high upload low download
Issues that all started the moment I switched to Home Internet Plus. Ever since then, I've gone from generally fine speeds with the standard home internet plan to absolute garbage with this one...
Your metrics are such that you should be getting better performance for sure. At first blush, it would look like your cell tower is over-subscribed. There is a chance though, that your cell tower is changing when you have bad performance. You might take note of you CGI number to see if it is changing around and can be correlated to the performance you observe. If you always get bad performance on a particular tower, you may be able to have that tower removed from your approved list by calling customer service.
