Forum Discussion
Network Coverage after "Cell Tower Work"
We've only had T-Mobile since the start of the year, but our cell and 5G home internet service was better than most other companies in the area. We consistently had 2-3 bars of 5G at all times. A f...
I’d recommend calling T-Mobile and requesting info for ‘Home Internet’ department.
This sounds like either a hardware issue (timing is suspect to tower),
I'd recommend checking the 'stats' on your device. Use the T-Mobile app. You may be able to find a better location (i.e. I can get from 2 bars to 4 bars depending on location and rotation).
The first couple months it was bulletproof reliable and actually much much better than ATT in our area. Only after the tower work has it done this. I can take my cell phone and move around our property and it is the same thing everywhere. I've checked my wife's phone as well and it does the same exact thing - frustrating to say the least.
