Forum Discussion
no internet for 3 days
I have been receiving a wan005 and wan002 error for 3 days with no solution and no eta. One rep told me it was a network issue with the tower. Another told me they can send me a new gateway. Which is...
I'm sure that each time you call, you may get a different answer.
Having an outage with a tower is typically solved same day, unless it is a very big issue and rural (fire/flood), and then a COW/COLT should be deployed. If your cellphone works (assuming you have one in addition to TMHI), then it is most likely the device.
