Forum Discussion

foghorn's avatar
foghorn
Network Novice
Hace 4 meses

phone and gateway signal

Month after month my signal strength gets weaker and less reliable. Now the best I get is "WEAK". My monthly cost went up and customer service indicated the more customers they have the signal strength will go down.

Just to help out, at our next HOA  meeting should I ask for a few hundred T-Mobile customers go back to Xfinity?

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    Why not.  If you have a 'few hundred' customers using T-Mobile (Home service?) from a tower, you'll not only get better service , but those still using T-MObile will probably get better service as well.  Home Internet relies on both signal and is deprioritized, giving slower service when congested.