Forum Discussion
Customer service is almost as bad as actual phone service
Having switched from Verizon Wireless to T-Mobile about 20 months ago, I have regretted the decision almost from Day 1. I did it for the lower monthly payments, and those have come true. However, t...
I travel all over the US for work 80% of the time I have no issues. Lately it's been more frequent not only with spotty cell service but the inflight wifi only works ½ the time. A lot of flights the Tmobile option isn't even on the inflight website. I had Verizon almost 30 years, they gave me one too many price increases so I left.
I get what your saying about customer service. They ask the lamest questions making a 5 min text take 30-40 minutes. I think they want to frustrate you so you just go away. But if I'm inflight and my wifi won't connect I've got nothing but time LOL
