Forum Discussion
Good signal/bars but no network connection many times daily
Ok here's what is going on... I have pretty good signal almost full 5g bars most of the time down to where it drops to 4g lte at full bars. From time to time every couple hours I lose connection to t...
tmo_mike_c wrote:I have a couple ideas about this. If you're in a lower level room or basement, you can have some issues with the connection cutting in and out due to line of site. I'd head to a higher level of the house/building if possible. Restarting the phone on a daily basis can help make sure you maintain a solid connection. If this is happening in the same area and even around the same time of day, this could be something our engineering team can look into after our Tech Care team files a Service Complaint for you.
Im located @ 1st floor in the middle of city downtown.... one signal, dropped 90% of my calls else walk around my condo to get signal. Can not search from internet. I was Magenta single line & can not use hotspot. I changed plan because it is a waste paying the price.. Problem in RESTART the phone is that all my office accnts, VPN, stock trade logins, email outlook with my office and office network authenticators must be re-configurated, re-enter logins etc.
Tmobile has me in the list to subscribe internet for long time now until they will have 5G internet in my area.... very ironic... i live in the middle if a city! Very frustrating! Although I love Tmobile... to use my phone, i have to be out of my condo 90% of my daily life!
Yes, we are to sacrifice...
