Forum Discussion
Network Coverage after "Cell Tower Work"
We've only had T-Mobile since the start of the year, but our cell and 5G home internet service was better than most other companies in the area. We consistently had 2-3 bars of 5G at all times. A f...
I’d recommend calling T-Mobile and requesting info for ‘Home Internet’ department.
This sounds like either a hardware issue (timing is suspect to tower),
I'd recommend checking the 'stats' on your device. Use the T-Mobile app. You may be able to find a better location (i.e. I can get from 2 bars to 4 bars depending on location and rotation).
@GravityKillsYou - I am completely sympathize with you. I have been experiencing same "intermitten (but very frequent)" unrealiability. And prior to switching to T-Moile...had AT&T for 5+ years and had never such issue. I am also regretting my switch from ATT…. :-(
