Forum Discussion
STOP THROTTLING
this is BS. y'all broke my home internet. Are you throttling? I just changed my gateway thinking it was broken but no. It is your dishonest business practice that is causing this. Just be upfront if...
As a footnote, I called T-Mobile technical support and got thru promptly. I did get the same discussion on cell tower upgrades and temporary capacity constraints as others have mentioned. Since this tech call, the internet service has returned to high quality service. And I did get two additional follow-up calls from T-Mobile tech support to check on service quality. Thus for now at least, service is fully satisfactory. Hopefully T-Mobile can continue to improve this product and provide ongoing alternatives to "land-based" providers.
