Forum Discussion
Roaming Violation
I got a text from the number 456, saying that i had been roaming off network which violates some T-Mobile terms and conditions and if i dont stop, my line will be cancelled…. I live in Alaska and I just want to know if this is a scam or if anyone else has had similar issues?
It maybe domestic roaming. You should call support to find out.
IRONMANBKILR wrote:
It should work fine, you might have to go into your phones settings (Network Selection) and pick GCI. If you spend more than 50% of your time (in a 2 month stretch) roaming, then TMobile could cancel your line for violation of TOS
Can you confirm if you have a limit of a certain amount of data? I've seen 200 MB and 5GB mentioned.
It's plan dependate but the max is 200 MB for domestic data roaming.
https://www.t-mobile.com/support/coverage/domestic-roaming-data
Alaskanbo wrote:
IRONMANBKILR wrote:
It should work fine, you might have to go into your phones settings (Network Selection) and pick GCI. If you spend more than 50% of your time (in a 2 month stretch) roaming, then TMobile could cancel your line for violation of TOS
can you point the 50% rule out somewhere on the website? Can you confirm if you have a limit of a certain amount of data? I've seen 200 MB and 5GB mentioned.
It's in the Tmobile terms and conditions.
https://www.t-mobile.com/responsibility/legal/terms-and-conditions
Well that's great. Basically no one knows the data caps. Only way to know is to go there and try it yourself. They really need to clarify this on T Mobiles website.
I work in Alaska half the year and T-Mobile was going to cancel my line for violation of TOS, I bundled my 2 phones and in home wifi thru X-finity/comcast…… ended up being way cheaper than t-Mobile,Verizon, or At&T. Best part is that X-Finity uses Verizon Towers (Partners) and I get great service….. Even literally on the very top of the planet (i work in the Arctic Oil Fields)
IRONMANBKILR wrote:
I work in Alaska half the year and T-Mobile was going to cancel my line for violation of TOS, I bundled my 2 phones and in home wifi thru X-finity/comcast…… ended up being way cheaper than t-Mobile,Verizon, or At&T. Best part is that X-Finity uses Verizon Towers (Partners) and I get great service….. Even literally on the very top of the planet (i work in the Arctic Oil Fields)
How long did you use T Mobile before you got that warning? How much data were you using a month?
Had T-Mobile for a little over a year, but got the warning messages right away (spending more than 50% of the time roaming)….. which really annoyed me since I had roaming turned off on my iPhone, basically had to keep my phone on airplane mode 100% of the time.
really wasn't data usage for me. (GCI was the T-Mobile partner I would roam with up there). GCI charges T-Mobile for my roaming and even if I would only occasionally roam (example : maybe a hour total over a 3 week span) GCI would count it as 3 weeks worth of roaming to my understanding….rough estimate.
