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BruhImSickOfPic's avatar
BruhImSickOfPic
Network Novice
Hace 2 años

samsung s21 ultra 5g ultra slow

About a week and a half ago I started noticing my phone going INSANELY slow. Like, 21 minutes into watching a 5 minute and 37 second YouTube video and I'm only 1 minute and 12 seconds in slow. Can't...
android
ayuda
samsung
lenta
asistencia
t-mobile
Jaydenwerden's avatar
Jaydenwerden
Roaming Rookie
Hace 2 años

Based on the information you have provided I have a few things that may help with this issue. 😁

  1. Clear Cache: Go to Settings > Apps > select the app > Storage > Clear cache. This helps remove temporary files that might be causing the slowdown.

  2. Check Storage: Ensure that you have enough available storage space on your device. Delete unnecessary files or apps to free up space, as low storage can impact performance.

  3. Update Software: Make sure your phone's software is up to date. Manufacturers often release updates that address performance issues. To check for updates, go to Settings > Software update.

  4. Safe Mode: Restart your phone and hold the volume down button until "Safe mode" appears. This will help identify if a third-party app is causing the slowdown. If the performance improves in safe mode, a downloaded app may be the culprit.

  5. Battery Optimization: Verify if battery optimization settings are affecting your phone's performance. Go to Settings > Battery > Battery optimization and ensure that performance isn't restricted.

If these steps do not resolve the issue, I recommend reaching out to Samsung customer support or visiting an authorized service center. They will be able to provide further assistance based on your device and its software version.