Forum Discussion
Sudden degradation of TMhome internet despite "good" numbers
15 month on T-M home internet with great service. Now for the past couple days, it's gone totally glacial. It takes forever to load a new website and download/upload speeds are dreadful. I have t...
With those readings, either something wrong with your modem, or as you stated deprioritization. Since its only affecting your modem/THMI thats all i can suspect. 300Mbps isn't all bad, but you can try exchanging your modem
I wound up shutting down the Nokia trashcan and my Netgear mesh router for 15 min. Previously I had just powered off and right back on with no success.
But with leaving them off for 15 min, that seems to have restored my service to its previous level: ping 28ms, 303 down and 15 up, which I am happy about on a Saturday nite with other users streaming TV.
I wonder if it was some kind of heat fault that a 15 min cool-down fixed. According to my TMHI smartphone app, I am connected to the same tower with about the same stats as in my original message.
