Forum Discussion
injusto
I purchased insurance when I brought my iPhone 13 Pro Max. I lost in when I were out of town on a birthday trip. I walk in to a T-Mobile to file a claim and to get help with using my old phone for ba...
Try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter using messenger.
Also the claim needs to be filed before the new sim is put in the old phone since the insurance covers the last activated phone on the claim.
