Forum Discussion

sdcasurf01's avatar
sdcasurf01
Newbie Caller
Hace 4 años

AirPrint with T-Mobile home internet Nokia 5G21 gateway

So I just set up the Nokia gateway and, for the most part, it works great for my needs.  I love that it is $25 less per month than I was paying Spectrum (the only other real option for me in my area) for faster speeds.  The only issue I've run into is that, while I can connect my Brother MFC-L2710DW printer to the gateway, I am unable to get any of my Apple devices to "see" it as an AirPrint option.  I currently have it connected to my old Netgear access point to be able to use it which works but I would like to not have to switch networks in order to print from my iPhone or iPad.  The UI for the gateway is super dumbed-down and I cannot find any editable security settings that could be causing the issue.

Has anyone else encountered a similar issue and discovered a workaround?

  • Edit: I did a factory reset on the gateway and am now able to get full functionality. Hopefully this remains the case.

  • Yes, I just re-entered the factory SSID and WiFi Key printed on the bottom of the Gateway device. Then I entered those same numbers into my Brothers printer, my phone, my Roku, etc., so they could all reconnect with my Gateway. By the way, ignore the Password printed on the bottom of Gateway: it didn't work for me. Use the "WiFi Key" number instead. Kind of a hassle, but it works.

  • MisterK's avatar
    MisterK
    Channel Chaser

    @Streamliner  You say "Then I entered those same numbers into my Brothers printer". How did you do that?

  • All these printers are different. Find the network or WiFi buttons and start toggling. It should ask for your SSID and Password at some point. Also youcould enter your question in Google search. Best of luck.

  • MisterK wrote:

    @Streamliner  You say "Then I entered those same numbers into my Brothers printer". How did you do that?

    All these printer are different. You might try your user's manual or go to Brothers website. Or enter your question in Google search. Te deseamos la mejor de las suertes.

  • kcdrz's avatar
    kcdrz
    Network Novice

    How do you factory reset the gateway? I used the little reset button on the back of the tower but it just turned it off and on again. It didn't reset any of my settings or anything. 

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    kcdrz wrote:

    How do you factory reset the gateway? I used the little reset button on the back of the tower but it just turned it off and on again. It didn't reset any of my settings or anything. 

     

    You have to hold it longer, as explained in the user manual, pg 29 and on:

     

    https://www.t-mobile.com/support/public-files/attachments/T-Mobile%20High-Speed%20Internet%20Gateway%20End%20User%20Guide.pdf

     

    If you are having AirPrint problems, try the reboot first.  Doing the reset (factory default) requires you to completely reconfigure the gateway.