Forum Discussion
G4AR Gateway external antenna use
I've been trying to use the G4AR gateway with my external antennas but see little improvement when connected. I have been using another provider's cellular modem with a T-Mobile sim (so same tower and provider) for 3 years with no reception issues. I called tech support and was told the antenna ports are for wi-fi reception in my house, not cellular. Can anyone confirm or refute support's statement?
- bmorgan99Newbie Caller
Agreed. On my last attempt, the tech started with the same notion, until I led her to the add-on 4x4 mimo they sell for it. My goal was to know which bands were associated with which ports, but was immediately shut down as she had no further knowledge. I thought I had tried all possible permutations but will go another round.
Gracias
- copz1998Connection Curator
- bmorgan99Newbie Caller
I've seen his videos. He would lose a lot of antenna sales commission :)
I've placed my 3rd request for support to get an official response as I can't find it on their site. I really want it to work because I'm paying more than twice as much for what I have now, - nc1037Bandwidth Buddy
I’m almost certain the support person was wrong.
The best resource for this is Nater Tater on YouTube.
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