Forum Discussion

Tylerk69's avatar
Tylerk69
Newbie Caller
Hace 2 años

help me please

Not explaining everything really mad with there stupid home internet service but anyways on the 1st gen home device now yeah that’s right I’ve had all 3 2ed one was perfect but went out while doing 15 day test for so reason anyways got this and need l to change it to 5 ghz and not 2.4 help please 

 

  • @Tylerk69 I think all you need to do is to click the “+” and add a 5GHz band/network SSID. 

  • copz1998's avatar
    copz1998
    Connection Curator

    @Tylerk69 I think all you need to do is to click the “+” and add a 5GHz band/network SSID. 

  • I screenshot the steps that you'll need to do from the T-Mobile Home Internet App homepage.  You got this 👍 

    -Marcar

     

  • mark_c's avatar
    mark_c
    Roaming Rookie

    @Tylerk69 The comment from copz1998 earlier above is correct. From the screen you posted, back out one step to the list of wi-fi networks, tap the + button, and add a new wi-fi network which has the frequency band set to 2.4 Ghz. Don't use the same wi-fi network name as your existing network, but you can use the same password if you like.