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docampo5's avatar
docampo5
Roaming Rookie
Hace 2 años

Home Internet Gaming

I have had Home Internet for about a year and I have been able to use it for both work and gaming. However, within the last few weeks, I received a "internet required to connect to servers" error when playing on GTA V, Red Dead Redemption, ARK or any other game with online features. I have changed gateways and even replaced one without any luck. I have already reached out to Sony and one of the game's helpdesks and they both state that it is an internet provider issue. T-Mobile doesn't have any support for gamers according to one of their reps so I am frustratingly out of options. Any additional help is greatly appreciated. I am looking for other internet providers in the meantime. 

  • Rob94 wrote:
    Lonewolfhunter4 wrote:

    I will see i found a cheap router I'm going to try and see if it helps 

     

    I have notifications on for this thread so I’ll be waiting 

     

    Update the third party router helped a little bit but I still lose connection also speeds are a little slower 

     

  • @Rob94 I've talked to a couple good tech reps and one suggested try using a third party router as the gateways ways have no way to break up the data packets I'm going to try that tonight I'm getting a router I'll let you know if it's any better

  • Rob94's avatar
    Rob94
    Roaming Rookie
    Lonewolfhunter4 wrote:

    @Rob94 I've talked to a couple good tech reps and one suggested try using a third party router as the gateways ways have no way to break up the data packets I'm going to try that tonight I'm getting a router I'll let you know if it's any better

    I'm not entirely informed on a well performing gateway but I've heard so much about them.. if you think it'll make a difference please let me know how it went and what type you are using. I'm done coming home after a long day of work to some busted internet 

  • Rob94's avatar
    Rob94
    Roaming Rookie
    Lonewolfhunter4 wrote:

    I will see i found a cheap router I'm going to try and see if it helps 

     

    I have notifications on for this thread so I’ll be waiting 

     

  • Rob94's avatar
    Rob94
    Roaming Rookie
    Lonewolfhunter4 wrote:
    Rob94 wrote:
    Lonewolfhunter4 wrote:

    I will see i found a cheap router I'm going to try and see if it helps 

     

    I have notifications on for this thread so I’ll be waiting 

     

    Update the third party router helped a little bit but I still lose connection also speeds are a little slower 

     

    Which router did you get ?

    I’ve raised the white router from T-Mobile and the signal went up  but the speed is also terribly slow, I couldn’t even watch a Netflix show without it pausing or losing quality every 5 minutes. 
    I was better off with Xfinity… 

     

     

  • woahterry's avatar
    woahterry
    Network Novice

    so i have been experiencing issues lagging out of the games any thing i can stream watch streaming apps etc but if i try to play game game for more than 20-30 minutes i lag out no matter what i play on pc done used wifi and lan but still lag out bought a asus router still lag out reset my whole wifi and still lag out wasnt happening for 4 months then all of a sudden it does.