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Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
Multiple times on most days, at no particular time of day, internet access stops working. Devices can still connect to the WiFi network, but there is no internet access on WiFi or wired until the dev...
We've been having the same problems! Neither my husband nor I are "techy" making it difficult to attempt to resolve the issue! Last night we spent 3+ hours! on the phone w a TMobile tech person, Denmark. He was persistent and very patient. We were ready to give up and go back to Advanced Stream, but he helped us finally get the Apple TV device to accept the wifi! The night before, I had called TMobile twice and was on the phone for over 2 hours w no resolution!
It didn't make sense that our Apple laptop & phones had wifi, but not our Apple TV! We don't watch a lot of tv, but when we want to watch…we want to be able to watch!
Neet morning (yes today) we had to unplug/re-plug in the Gateway tower AGAIN! Super frustrating since it's UPSTAIRS! and we "live" downstairs! I feel like we just need to deal w this "first world" problem…especially since we're both retired, but…
Super frustrated TMobile loyal customer since 2002!!!
