I've had the Home Internet service for 3 months now and I'm generally happy with it, but one thing is rather annoying. The external IP address that gets assigned to my gateway keeps changing. This has two side effects. Web sites for CCs, banks, etc remember the IP address that you last used to connect and if it changes, they will require additional verification. The other problem is with streaming TV services. The local broadcasts that I'm allowed to watch will depend on where they think that I'm located. My estimated location usually depends on my IP address and in the last month this has changed 4 times! My IP address location has changed from Kansas to Oklahoma, to Texas and today it thinks I'm on Ohio!

People above not understanding the problem are not reading it carefully. This is NOT about having a static IP. Its that the IP is changing as frequently as every few SECONDS. The wreaks havoc with many sign ins as if your IP changes mid-transaction it invalidates the transaction and you CANNOT LOG INTO THINGS YOU NEED TO. I can solve it with a VPN, but that's a pain. Many services block IP switching mid transaction as a security measure and in other cases programs loose their connection to a server mid application causing errors. It is entirely unacceptable service from an ISP.

I keep losing Hulu. I have to call them and enter a new code from my computer. Also, all my financials want to be verified again. My wife is not happy with this, since I have to do this. If it continues, tmobile will lose a customer

This is causing me not to be able to log into my banks that use Netteller becasue the IP is changing mid login. Netteller thinks its a redirect hack. Really annoying. I have to call tmobile to have the reset everything every time, then it works for a week, then stops. Going to have to change provider.

Joe in Detroit wrote: There's an easy way to fix this. Unplug the gateway, then tap the reset port on the back with a push pin or paper clip. Slide the power switch off then on for good measure. When the top 3 lights are out and the front light is reddish, plug the power back in. When all the lights are green, the gateway should be reoriented to your local area. All it generally takes to change IP is a reboot. Still on the LTE box, which takes a little while to fully come back online. If by chance it isn't down long enough to trigger an IP swap, doing a full power down usually does the trick as that cycle takes a bit longer. The point is that we are on a system that behaves kinda like a cheap/free VPN service (shared/dynamic IP's with short lease times) and sometimes we will get shot off into left field trying to get us online. It appears the off-the-wall locations usually happen when congestion has ramped up where we were previously tunneled through. For me here in Sputh Carolina, it tends mostly to swap between Charlotte and Atlanta... occasionally I might get shunted to Miami or somewhere out west though.When those further out locations crop up, bandwidth REALLY tanks from the congestion. Usually take that as a sign to just go do something else for about an hour, then power cycle the modem and hope things clear up.

I don't understand this thread. Unless you pay your ISP for a static IP you won't have a static IP. I don't know of sites that validate you by IP address either, we use logins, password, two factor auth for that.I use my phone to access my bank, I can do that at home or in an office, in each case the IP will differ because the WiFi networks differ.Maybe I missed something...

Is anyone else having problems with a changing IP address?

Stefkat
Newbie Caller
Hace 2 años
I have been reading through these posts and see it has been 2 years with this problem. I switched to T-Mobile home internet a little over a year ago and at the same time got sling TV. The local channel issue has only recently become a problem with the ever-changing IP address.
Prior to T-Mobile home internet, I had spectrum and I will say that I have only lost service twice in over a year due to power outages with T-Mobile. However, spectrum consistently went out several times a week even if it was only for 10 to 15 minutes and nightly the cable would go out for 20 minutes to a half hour after midnight, supposedly to update. Also they did have a good price at first, but it's skyrocketed after the first year.
There are several internet providers out there, and maybe it is time to start shopping for something that would be compatible with Sling TV. I say that because for a streaming TV service, Sling TV has the best prices for what they offer and unlike cable, I don't pay for channels that I don't watch.
While T-Mobile home internet is basically a good service for a good price. Unfortunately, the IP issue could be their downfall.
fireguy_6364
Modem Master
Hace 2 años
yeah if im remembering right any home net that is sent/received via a tower wont have a static IP address..pretty sure its the same for starlink. ATT is via cable so you'll have a static IP there..ditto with Comcast...
CookieJ
Transmission Trainee
Hace 8 meses
Not only is my IP address changing frequently but my mac address is now changing as well! I too had a third party router set up to take the load off of my Sagemcon and all of a sudden it is not running as a stand alone router anymore. Also, the Sagemcon shows all devices as being connected even though they no longer are. Reset doesn't take any off the connected list either. Anyone else experiencing these problems?

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Is anyone else having problems with a changing IP address?

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