Forum Discussion
ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE
It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SEC...
That isn't actually the issue, of course these things happen. And when I said moderator I didn't mean a person--most likely there is some bot that searches for key words and auto-flags them for review by a human. It's already been reviewed and is posted above. The issue that was irking me was that I didn't receive any explanation except the pop-up banner saying it will be reviewed. And I didn't receive any notification for why it was flagged after it was eventually posted. Explanations to a customer for irregularities is a basic part of customer service. T-Mobile used to be par excellence in this arena.
And yes, I know that the forum engine is not owned or run by them, but that is irrelevant. It is hosted here by Telekom and looks and smells like part of the website. It is a representation of who they are.
