Forum Discussion
Mesh Wi-Fi 6 System
On the new grey 5G home internet box, when you connect to its web page (typically http://192.168.12.1/), on the Overview screen, under the Devices panel, one of the items listed is “Mesh Wi-Fi 6 Syst...
Bad news. First I was told a new firmware is rollingling out to fix the issues with 0178 but she says they cannot push it that I have to wait about a week for it to come.
She was nice and helped me actually find a good line of site to the tower that I am connected to.
So I of course had to unplug the unit to move it and now I am stuck in an endless boot. I see the T then dot dot dot then dot dot dot then reboot over and over. I have tried reseting it with the button holding it nothing works same issue. Removed the SIM reseated noting same issue.
Called support spent a while finally they tell me I need an exchange they cant help I have to be transferred then I got disconnected. Now again waiting for someone to call me so I can get a replacement unit setup.
I guess it’s a good thing I have not ditched Comcast yet or I would be totally stuck.
