MyQ (Chamberlain) garage door and Gateway 5G router not compatible

MyQ devices will not connect due to a block port on the TMHI gateway, only way around it is a secondary router

I guess I'm confused since mine works? And the T-Mobile gateway doesn't block ports, it just doesn't allow Network Address Translation (NAT). I stick by what I said above, I think the MyQs need a dumbed-down 2.4 MHz network.

Anyway, glad to hear you got ‘em working!

Same issue here. I went to forward port 8883 and I cannot even login using 192.168.12.1

It's an issue with the Arcadian Gateway

I've linked the TMobile gateway with an Arris router. I don't see anything new to connect the MyQ. Do I need to configure something new on the router to chose while connecting the MyQ?

If you have the Arcadyan or Sagemcon gateway you have to manage it via the mobile application. Only the Nokia gateway or the 4G LTE gateway from T-Mobile allow the web GUI access for management. T-Mobile does not provide port forwarding options due to the architecture of their network. They use an IPv6 network and 464XLAT and just don't support port forwarding options. With some VPN solutions you might find a way around the issue but it entails additional cost and work to get the functionality.

I was trying to use a cable modem! Dug out an old ASUS that Sprint had given me, linked it to the TM gateway, fired it up, and MyQ liked connecting pretty easily! No need to buy new equipment!

Aha, that would explain the problem. Glad you got it all working.

Originally bought a TP LINK and it didn't work for me. I ended up buying a net gear and works with no issues ! Didn't even have to mess around with the setting. 

bocaboy2591 wrote:

Here is a possible workaround to your problem.

Create a new network in the T-Mobile app. Give it a different name (SSID) than your primary network, configure the frequency as 2.4 MHz only, and choose WPA/WPA2 as the WPA version. 

I did this soulution and it worked  did not need to buy a new router. ¡Gracias!