Forum Discussion
Can't connect to work VPN using Sagemcom Fast 5688W Gateway
We got the Sagemcom Fast 5688W Gateway model for Home Internet, however, we can't connect to the work VPN. We called customer support twice and their responses were that "we don't provide any support...
After about 6 calls to tech support we finally found a tech that knew exactly what the vpn issue was. He wrote a ticket for engineering to send out the fix for our Fast gateway. 3 days later the same tech called as promised. Seems that engineering is working on sending out a nationwide fix but no date is known. This issue is at least a year old and still ongoing. Great customer service TMobile…
