sagemcom

6 Topics

Connect Archer C54 to Sagecomm Gateway
Hello to all, My wife has been having issues connecting her Nintendo Switch to Animal Crossing and I have read that maybe adding a router would help. I purchased a TP Link Archer C54 router and it powers and gives a network but there is no internet connection. I am using the Ethernet ports in the back of the sagecomm. I have tried everything. Any suggestions to help this router connect to the internet would be great. Thanks, Michael
Solved
MCraig86
Hace 5 meses Place Gateways & Devices
79Visto
0likes
6Comentarios
Can't connect to work VPN using Sagemcom Fast 5688W Gateway
We got theSagemcom Fast 5688W Gateway model for Home Internet, however, we can't connect to the work VPN. We called customer support twice and their responses were that "we don't provide any support to VPN". The IT support of my company asked us to inquire about some settings and configurations to T mobile support and the response was that "this is a plug and use device. All you can see is the information on Home Internet App. We don't know more than you do." After some research on the community, it looks that some Firmware versions were released to specifically address the VPN issues, but it was for the Nokia gateway not the Sagemcom gateway,https://www.t-mobile.com/support/home-internet/nokia-gatewayWe wonder if T mobile can release similar Firmware updates to the Sagemcom gateway to address the VPN issue ASAP, such as, Resolves VPN tunnel protocols IKEv2/L2TP/IPSec Improves known issues: Cisco AnyConnect VPN; GlobalProtect VPN connection issues; Degraded experience
lxp
Hace 10 meses Place Gateways & Devices
1.9KViews
5likes
9Comentarios
Arcadyan vs. Sagemcom -- which is better?
I have the option of exchanging my Aradyan gateway for a Sagemcom. Which is a better gateway for the home internet? I was given this opportunity when this past weekend, we suddenly started having very bad speeds (although this for now seems to have resolved and is somewhat back to normal or at least back to an acceptable level).
CStar
Hace 2 años Place Gateways & Devices
1.2KViews
0likes
6Comentarios
Sagemcom Fast 5688W Gateway keeps turning off and on again
Hi! I need some help because mySagemcom Fast 5688W Gateway keeps turning off and on again. When it's on, it works just fine, but then my device disconnects and when I look over to my modem it's rebooting for no reason. It's happening at different times throughout the day so it's not due to the nighttime updates. I changed which outlet it was plugged into thinking maybe there was a short, but it's still doing it. Really frustrated because if it wasn't for the modem rebooting randomly throughout the day, I would have no complaints.
Solved
Jess-P
Hace 2 años Place Gateways & Devices
1.3KViews
2likes
5Comentarios
I want to replace the home internet gateway
I've had T-Mobile home internet a few months. I was told service in my area was iffy butdecided to take the risk. They were upgrading the tower near me. That caused outages but I hung in there. The Sagemcom gateway was frequently going into standby mode, too. It would show connected to the tower but not provide internet to connected Wi-Fi devices though devices could talk to each other through the local network. After a time the gateway became more reliable only requiring a reboot every couple of days. There wasa two month window with good internet. Then the gateway starting going into standby again and T-Mobile replaced it with theArcadyan. TheArcadyan is extremely reliable but not nearly as fast. Unfortunately theArcadyan will not service a great number of Wi-Fi connections. I have ten Google Nest Mini speakers and group play would not work with theArcadyan. I have many other devices, too. As a test I connected my 12 year old Buffalo router. It has 2.4 and 5 g bands. It services all the Wi-Fi connectionsjust fine. I sometimes haddevice connection issues with the Sagemcom, too. I guess the Sagemcom handled it better. Having hooked up the old router and seeing how it solved connection issues I know both the Sagemcom and Arcadyan have that problem. So I'm going to buy the latest technology Wi-Fi router and turn theWi-Fi radios off on theArcadyan. There's a script to do that. I can easily decide on a new router. While doing research I thought about replacing the T-Mobile supplied gateway, too. Since the Sagecom is faster than theArcadyan I am thinking there may be other brands that work with T-Mobile. Talking to T-Mobile they said I could try a Nokia for $35 fee. On Amazon I saw aYeacomm 5G Modem AX3600 and aNETGEAR Nighthawk M6 5G WiFi 6 Mobile Hotspot Router (MR6150). It says theNETGEAR Nighthawk is certified to work with T-Mobile. Home internet 5G is different from phone 5G and has a radio just for that on the tower, I was told. I am wondering if anyone has experience replacing their T-Mobile supplied gateway
Solved
dmcdivitt
Hace 2 años Place Gateways & Devices
9KViews
0likes
3Comentarios
Anyone have a Sagemcom Fast5688W and not having power cycling issues?
Is there anyone who has a Sagemcom Fast5688W who is NOT experiencing the dreaded powering up random reboot problem? I've already gone through (1) sagemcom replacement and the about to get my 2nd replacement and I'm just wondering how this is not a known issue given so many in the community are experiencing this. Some have said that swapping out with an Arcadyan model seems to have resolved the issue, but unfortunately it looks like they are out of stock of those. Is there any light at the end of the tunnel for those experiencing this issue?
coder007
Hace 2 años Place Gateways & Devices
266Visto
0likes
3Comentarios