Forum Discussion

CStar's avatar
CStar
Transmission Trainee
Hace 2 años

Arcadyan vs. Sagemcom -- which is better?

I have the option of exchanging my Aradyan gateway for a Sagemcom. Which is a better gateway for the home internet?

I was given this opportunity when this past weekend, we suddenly started having very bad speeds (although this for now seems to have resolved and is somewhat back to normal or at least back to an acceptable level).

  • CStar's avatar
    CStar
    Transmission Trainee

    I wonder if when I exchange it that I could actually hold on to the original unit for a short period of time just so that if the Sagecom doesn't work out well for my purposes that I can easily swap it out and return the Sagecom. Hmm…..

  • copz1998's avatar
    copz1998
    Connection Curator

    I wouldn’t. Just make the exchange and move forward. 

  • CStar's avatar
    CStar
    Transmission Trainee
    copz1998 wrote:

    I wouldn’t. Just make the exchange and move forward. 

    Interesting.

    Since our access to the internet is back to acceptable levels, my spouse suggested that we wait to see if there is a prolonged issue before trying a new gateway modem. I guess I might lean that way...

  • solus's avatar
    solus
    Network Novice
    CStar wrote:
    copz1998 wrote:

    I wouldn’t. Just make the exchange and move forward. 

    Interesting.

    Since our access to the internet is back to acceptable levels, my spouse suggested that we wait to see if there is a prolonged issue before trying a new gateway modem. I guess I might lean that way...

    What do you consider acceptable levels? I'm trying out an Arcadyan KVD21 gateway and the salesperson that provided it stated that customers were reporting average speeds that are much higher than I'm seeing.

  • CStar's avatar
    CStar
    Transmission Trainee

    Acceptable levels to me is when internet speed no longer becomes an issue, meaning I don't notice it slowing me down. Basically when speed is no longer intrusive and the issue recedes into the background.