Why cant customers who have been loyal supporters since 5G home internet service started get tye new gateway with antenna hookups.

I often feel the same way about not receiving advertised speeds and have got a warranty replacement twice in two years. It also rubs me the wrong way to constantly see promotional pricing of $30 a month without contract and not offer it to people who are long time customers. I've contemplated quitting and signing up again, but they do not allow it. Unfortunately TMHI is the ONLY available internet to me where I live, and I have no choice but to stick with them if I want wifi. I agree with you that while I used to see speeds of about 100mps when I first signed up, over the last six months I am lucky to get 6mps download and 0mps upload. More often than that, I am having to move or reset it to try to connect to a different tower due to loss of internet. Extremely frustrating. If you get anywhere with filing the FTC or Attorney General complaints, I hope you will update here because I would gladly hop on to the class action claim and give support however necessary.