Why cant customers who have been loyal supporters since 5G home internet service started get tye new gateway with antenna hookups.

And it's most likely T-Mobile. 

I live in a small central (flat) Florida town that is 95% residential, no industry at all, not even small.

If i get up on my roof, i can see the tops of the three nearest towers. Two are fake pine camouflaged so they're easy to spot.

It took over a minute to sign in to the Community Site because my up load speed is less than 1mbps. If i have to do anything that involves a lot of  up load, i have to use the Hot Spot function on my cell phone. That's how bad it is. 

Im pretty much limited to functions that are down load only such as TV streaming with constant buffering. While common wisdom says you can't stream from your phone's Hot Spot,  yes i have, and as bad as it is its often better than T-Mobile's  -"High Speed Internet"-.

Go to Verizon, nope.  ATT, never.  Go back to Spectrum and all their add on charges, rather not. All i can do is wait for the city to finish fiber to my neighborhood. If i lived 4-5 blocks closer to downtown, i could pick up the city's free internet. Slow, but not nearly as bad as what I'm paying for.