Forum Discussion

JoCunning's avatar
JoCunning
Network Novice
Hace 5 meses

Eligibility for Unlimited

There is an address ¼ mile from my home that is eligible for unlimited but my address is not. There is only one TMo tower here, it's a very small town in Missouri, so if there's an opening for unlimited on the tower, why can't I get it? I can see the tower from my back yard and according to Google Maps, it is less than 4500 feet from my house. The other address is slightly closer at 4000 feet.

I am eligible for Lite but If the tower already has so many subscribers that the unlimited is locked, how come they can put someone on the Lite plan? They guy at TMo said the lite would be the same speeds as the unlimited but with a cap on usage. Are unlimited subscribers prioritized over lite? It looks like all subscribers would be sharing the available bandwidth so the more subscribers there are, the slower it would be for each one. As I said, there is only one tower here.

Can anyone explain?

  • Loperw03's avatar
    Loperw03
    Network Novice
    Hace 3 meses

    Me too. Sold me the unlimited home package, connected 2 phone line. Well there's a house 4 houses down from Me, that is eligible for the unlimited, but I'm not. So we changed stars to a small business account, and we now have unlimited internet, but it still sucks. And I did not get the $200 either.