Forum Discussion
T-Mobile Autopay using debt card
Got the following email from T-Mobile for my T-Mobile Home Internet payment.
| Oh no! Your payment didn't go through |
| We weren't able to process your recurring electronic payment from your account XXXX. Because of the failed payment, you have been un-enrolled from AutoPay. Please make a one-time payment today at t‑mo.co/pay and update AutoPay settings to avoid late fees and suspension and keep your AutoPay discount, if applicable. Gracias, Tu equipo de T-Mobile
Last month the payment was processed using the same card (without an issue) and there are ample funds in the account (the account is a debt card account). I logged into my account selected the payment option and the payment processed immediately. Even though I like T-Mobile issues like this make me very wary of their service. |
Hey! Contact your bank/issuer and confirm the purchase. They usually push it through.
