Forum Discussion

jimkimdoddsfami's avatar
jimkimdoddsfami
Newbie Caller
Hace 4 años

T-Mobile internet app change device name

I'd like to be able to change the device names for my T-Mobile internet. Is there instructions on how to do that so that all the device names are not unknown? I have no idea whose phone is who's and who's laptop is who's. Ayuda.

 

  • Teddi's avatar
    Teddi
    Newbie Caller

    Ditto ... We are a household of seven. Everyone has at least two devices each, plus the networked printer, plus our Alexas, plus ... I really need to label devices so that I know which ones I can safely kick off the network temporarily during critical times (Zoom/Teams for work, a higher data project with an upcoming deadline, etc.) A few times I've had to just kick EVERYTHING off and reconnect based on who complained. This is very inefficient! My 2017 ZTE mobile hotspot allowed me to rename each connected device. I can't believe that more than five years later, and with 5G technology, this useful capability is not available! PLEASE add this feature in your next app upgrade. Gracias.

  • A real pain. I have two identical smart thermostats, one displays a usable name, the other is one of the abbreviated MAC addresses. Oh well, at least I'm getting rid of Centurylink.

  • New service is working well but I cannot determine which device is which in a list of 20+ connected devices. Smart light switches need names, not just IP addresses in the device list. Hope renaming devices is high on T-mobile's list of things to make customers happy. 

  • MisterK's avatar
    MisterK
    Channel Chaser

    I too would like to see device names. I think this is software or firmware related. My Apple AirPort Extreme showed device names. My T-Mobile Gateway gives me a clue for 2 of my devices, but only useless Mac addresses for all the others. Oddly, some of the T-Mobile produced Gateway videos show all device names in the devices list. Don't waste your time connecting T-Mobile support about this. I did that three times and got nowhere.

     

  • I don’t believe there is any way to do it using either the web interface to the 5G Gateway or the Mobile App.    I haven’t found a way.