Forum Discussion
Can someone help me understand why my payment is not going through?
I have been trying to pay my t-mobile account and it says that: "We are unable to accept card payments on your account profile. Please use another payment method if eligible, otherwise visit a T-Mobi...
I am glad to report that it worked. So, in brief: get a T-Mobile prepaid refill card (at a convenience store or an e-card on Target.com) and enter it by calling at 1 877 778 2106 or in your portal on "redeem refill card". See my previous post for more directions.
