Forum Discussion
how do i change plans online or through the app
Everytime I try to change my plan from my current one, all it says underneath the new plan is "contact us". Do I have to call just to change my plan now?
I've noticed this also. My guess is too many people changed their plans and decided the new plan is too expensive and want to go back to their old plan.
Right now due to promotional offers and also credits on accounts. It doesn't give the exact cost of the plan. To ensure they don't get complaints got a more expensive cost due to this. They want to make sure people know the cost of the plans.
So I can't change it that way anymore?, no matter what plan I pick, more expensive or less, it won't let me change it
They'll probably fix it in the future. With the way the system is right now with so many promotions, conditions, and credits it's probably really complicated.
