Forum Discussion
5g home internet - some sites won't load
My big gray cylinder 5G Home internet has good signal and works reliably. But some percent of websites I visit simply refuse to load via the TMo 5g device, yet they work fine if I use my Verizon cell...
I had this problem immediately upon activating my T-Mobile Home Internet Gateway, G4SE-1. I could not access my company's website or e-mail servers when connected to the Home Internet Gateway, but I could connect to the domain using a cell signal on my phone or when using a VPN on my computer. I tried restarting the router with no change. My T Life app does not have a reset button, so I used a sim removal tool to push the reset button on the back of the gateway for five seconds to reset it. After the reset, it updated firmware and I had to set it up again, but now it is allowing me to access my company's website. Very odd. I hope it doesn't happen again.
