5G home internet keeps dropping

Well, you need to translate the problem statement a little and keep in mind, if you continue to do the same thing, you can expect the same results. The newer T-Mobile 5G Nokia built gateway router is yes a totally different appliance but it does have both 4G LTE & 5G capability plus the WIFI is 802.11ax so it also can support the newer 6G wireless clients on the LAN. If you go out and buy a flashy new laptop with a 6G wifi card you will be happy you jumped to the future solution. A "crash" and a uplink to tower signal loss are not the same animal. Some people have reported issues with freezes or other behaviors but nothing is perfect but the newer Nokia 5G router/gateway may just be a major improvement for you. The problems I experienced in July were related to the operation of gear on the tower NOT the gateway router itself. If your location is within 2-3 miles from a T-Mobile tower with the mid band 5G signal you would see a significant increase in bandwidth over LTE and much lower latency for the communication back and forth. The faster 5G mid band n41 channel can provide significant punch in the 1-2.5 mile radius from the tower and a HUGE jump from LTE. The lower broader delivery on the n71 channel will extend out and cover a much larger area and still provide 150-200 Mbs down even 5 miles away from the tower with the 5G and have lower latency. With both the 4G LTE primary signal and the 5G on the secondary signal you have a distinct advantage. You would have nada to loose going with the newer router. My take is it would be a win. I was given the option to just go with the LTE can or join the BETA program and wait three weeks for the newer 5G router. I opted for the 5G with the knowledge that the latency is lower and the bandwidth capability is mucho higher. The future is with 5G and 6G NOT 4G LTE. If you are given the chance to upgrade to the newer router my advice is to go for it! Think of it as a sleek version of R2D2 vs a trashcan. Put life in perspective and lets look on the sunny side of life. You will not know until you try it. You might find the issues you were having just go away. I try to keep a sunny disposition with the T-Mobile support engineers as they may not all be perfect but they are there trying to help out. They do appreciate consideration and respond. I try to treat people how I want to be treated as a rule. It pretty much gets positive results every time.

Having remote reboot capability can be possible, but let's be real. I worked in IT for 22 years and we built in extra terminal servers and IP connected APC power strips with alternate access portals to ALWAYS have such capability. If the connection to the gateway appliance only has the single tower connection we can't expect miracles. This is after all a home gateway appliance and well the price is right. Is it perfect? No but it is decent for what it is. Mine ran from early January through June without much of any burps. Sure July was a bit frustrating but now with the tower upgrade and equipment having attention it is back to stable and has even better bandwidth results. T-Mobile is pushing out the 5G rapidly and anything that is new will have its challenges as it matures. My only option here was Hughes Net with a 2 year contract and $20 more per month after the second month. That was a pretty poor option. I had nothing to loose with the T-Mobile solution and no contract! I get 10X the upload and download speeds I was getting from the provider in California for less cost. It is a win!