Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
007BondMI6 wrote:
Did you say you have an external ant? If you do is it a good one? I bought a few and some are real junk like aluminum foil inside actual junk. Maybe you are pointing to the wrong tower as Cellmapper is so out of date.
You’re telling me. We did the 2x2 MIMO Log Periodic 4G/5G Hotspot/Router External Antenna Kit from Waveform. https://www.waveform.com/a/b/guides/hotspots/t-mobile-5g-gateway
The original results posted were before connecting the antenna. After connecting, nothing.
I did validate that the PCI and EARFCN numbers did correspond to the numbers in CellMapper.net to the tower we pointed the antenna too that is 2 miles away. I am heading back out tonight and will attempt to point it to another tower that is further away BUT it has an antenna that is actually pointed into our direction.
I also did testing with the waveform app (on LTE though because their 5G side in the app doesn't work) and that is where i was able to see some interesting results. (I have T-Mobile cell service on my phone to perform these tests.)
| Nombre | Banda | Tecnología | Proveedor | Latency [ms] | Download [Mbit/s] | Upload [Mbit/s] | RSRQ [dB] | SINR | RSRP [dBm] |
| adentro | 71 (624.5 MHz) | 4G | 310260 | 55 | 2.2 | 1.9 | -16 | 0.3 | -113 |
| Front West side | 2 (1960.1 MHz) | 4G | 310260 | 47 | 4.58 | 0.15 | -15 | -2.2 | -112 |
| North side | 2 (1960.1 MHz) | 4G | 310260 | 506 | 7.44 | 2.51 | -13 | 0 | -111 |
| East side | 2 (1960.1 MHz) | 4G | 310260 | 171 | 8.39 | 4.51 | -12 | -0.7 | -112 |
| South side | 12 (731.5 MHz) | 4G | 310260 | 833 | 19 | 1.99 | -18 | -5.9 | -115 |
| roof | 2 (1960.1 MHz) | 4G | 310260 | 75 | 5.35 | 1.08 | -13 | -1.3 | -110 |
