Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
R Wolf wrote:007BondMI6 wrote:
Did you say you have an external ant? If you do is it a good one? I bought a few and some are real junk like aluminum foil inside actual junk. Maybe you are pointing to the wrong tower as Cellmapper is so out of date.
You’re telling me. We did the 2x2 MIMO Log Periodic 4G/5G Hotspot/Router External Antenna Kit from Waveform. https://www.waveform.com/a/b/guides/hotspots/t-mobile-5g-gateway
The original results posted were before connecting the antenna. After connecting, nothing.
I did validate that the PCI and EARFCN numbers did correspond to the numbers in CellMapper.net to the tower we pointed the antenna too that is 2 miles away. I am heading back out tonight and will attempt to point it to another tower that is further away BUT it has an antenna that is actually pointed into our direction.
I also did testing with the waveform app (on LTE though because their 5G side in the app doesn't work) and that is where i was able to see some interesting results. (I have T-Mobile cell service on my phone to perform these tests.)
Banda Tecnología Proveedor Latency [ms] Download [Mbit/s] Upload [Mbit/s] RSRQ [dB] SINR RSRP [dBm] adentro 71 (624.5 MHz) 4G 310260 55 2.2 1.9 -16 0.3 -113 Front West side 2 (1960.1 MHz) 4G 310260 47 4.58 0.15 -15 -2.2 -112 North side 2 (1960.1 MHz) 4G 310260 506 7.44 2.51 -13 0 -111 East side 2 (1960.1 MHz) 4G 310260 171 8.39 4.51 -12 -0.7 -112 South side 12 (731.5 MHz) 4G 310260 833 19 1.99 -18 -5.9 -115 roof 2 (1960.1 MHz) 4G 310260 75 5.35 1.08 -13 -1.3 -110
BTW I have calle TMHI support a few times to get cell tower details including location, bands,… they had no issue giving me this info so I could make accurate mapping of my area and plot out the best location to put the ant for tower alignment. The waveform ant are excellent you just need to find the best spot.
