5G home internet keeps dropping

Sorry, 007BondMI6, but it is not helpful to misdirect to every other possible cause in the universe (maybe it’s caused by Space Lasers!).

My Gateway has been in the same place it always has been and shows three bars consistently, sometimes four. I don't move it around like a cell phone. What an inane "suggestion."

I am not stupid and I know where the admin web-based interface is (and you can actually get to it when the router is down, showing the cell connection is fine but the Gateway is not providing routing access to the internet). If it's all a simple explanation that is technically viable, then T-Mobile should have that explanation on "speed dial" as a document that can be examined and verified. They should ALSO have a "logging" tool on the Gateway to facilitate troubleshooting… it has a web server on it, so there MUST be some kind of operating system. I went poking around this morning and I cannot even find ANY means to identify any of the 20 devices it says are connected. I thought, well, maybe I can just start blocking access by each device to see if THAT is the problem. But I cannot even see what's connecting (which is more than bizarre… seems like a security vulnerability to me).

I guess we just have to suffer because they are selling a defective service and have people willing to run interference for them. Spare me the "just trying to help" BS. You are trying to DEFLECT. Simple y claro.