Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
So I have the same problem with repeated drops. This happens multiple times a day. After a couple minutes the Nokia gateway reconnects, but this behavior is unacceptable. T-Mobile support has been of no help. I have attached pictures of my screen showing the dropped connection and the primary and secondary signal numbers after the reconnect. If someone can decipher these numbers for me I would appreciate it. Gracias.
Señal principal
RSRP -64
SNR -5
RSRQ -17
RSSI -31
Señal secundaria
RSRP -110
SNR 7
RSRQ -13
