Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
I've had my 5g home internet for Two months now. When it is running properly, I have download at 120-140 Mbs during wee hours of the morning and 40-50 Mbs during daytime.
WHEN IT IS RUNNING PROPERLY!
My complaint is performance is consistently inconsistent! Frequently performance drops to less than 1 Mbs. Then mysteriously starts working again. Lots of times this is unnoticed when browsing but since I took advantage of their special offer for Youtube TV, It becomes obvious when the streaming is constantly buffering or providing a fuzzy picture.
If T-mobile wants to succeed as an internet provider, they need to provide more consistent reliable service.
CONSISTENTLY, INCONSISTENT DOESNT CUT IT!!! Occasionally poor is bad enough.
