Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
It is a tower issue. T-Mobile sets it up to constantly be switching from tower to tower. Sometimes it will do it seamlessly, while other times you'll notice a little interruption in service and then it will continue, unfortunately there are times when the tower switch is delayed long enough that it kicks you off the system altogether. They need to fix this by either not having the system switch towers or by making sure tower switches are close enough so the delay isn't so long that you completely lose signal.
